Hello! We've developed a list of

Frequently Asked Questions to help you find the information you need.

If this section doesn't answer your question, feel free to give us a shout!


To conduct your own search, enter a keyword relating to your question. Click "search" and view results below:



Play Cash 5

Cash 5 is designed like most lottery games. Most of the prize money the Lottery puts into the game goes into the top prize.

Every time we talk to players about our games, the #1 feature they are concerned about is the maximum amount of money they can win.

We recognize that putting money into other prizes, too, is very worthwhile and makes the game more satisfying for players. Players win other prizes much more often than top prizes. So, while most players tell us all they care about is the top prize, we try to put an appropriate amount of money into other prizes, too.

In our Cash 5 game, we are able to offer a $25,000 prize (25-cent play), a $50,000 prize (50-cent play) or a $100,000 prize ($1 play) twice a day because the game is designed to produce a top-prize winner approximately every three or four days.

To have a rolling jackpot, we’d have to stop offering the option of four plays for a dollar. In order for everyone to have the same chance of winning, each ticket would need to be a single $1 play. Then we’d have to start with a jackpot at something like $20,000.

It would reach about $100,000 about every 3rd or 4th day (6 to 8 draws), and on average, players would still win about $100,000 each. Sometimes a player would win when it started small, and sometimes a player would win more when it had rolled longer.

Today, the Alaska Lottery is willing to offer $100,000 every draw of every day. The biggest benefit of this game is that even if we sell up to 20 winning tickets, we pay each winner the full amount. In a rolling Cash 5 game, if there is more than one winner, those winners SPLIT the jackpot.

By the way, the reason we wouldn’t just start at $100,000 and then roll is because that particular game here in Alaska simply doesn’t sell enough tickets to support a jackpot starting at that amount. Make sense?

Claim a Prize

Losing a lottery ticket is almost like losing cash. Lottery tickets are bearer instruments. Unless you sign your winning ticket, anyone else can claim the prize.

In most instances, yes. You'll want to check the specific rules for each game. All winners don’t necessarily have to be present to claim winnings. However, we would need a photo I.D. and documented proof of Social Security number for any person who would be receiving money. If someone can’t make it to claim the prize, we would mail that person’s winnings since we can't give another player someone else's prize. If your group wins a jackpot prize, we would require all group members fill out a beneficiary form.

Basically, our advice would be this: have an agreement in place, signed by all of your members, that details how you will split any wins (i.e. equally, some more than others, annual payout vs. cash option, etc.). You could even have the agreement notarized if you choose. If your group should win a large sum, hopefully you will already have some of those tough decisions made!

One important thing to remember is that if your group wins a prize with both a cash option AND an annuity option, all group members must agree on one option. In other words, we can’t give some group members the annuity option and others the cash option. Consensus is a beautiful thing!

Why would you want to wait? Seriously, you have 180 days from the date of the draw for draw games and 180 days from the official game end date for Scratchers.


Yes. You can claim any prize by mailing your signed ticket to:

Alaska Lottery Claims
P.O. Box 1254

Richmond,AK 23218-1254

Just to be safe, we suggest you use certified or registered mail and provide your complete name and address information on the envelope. Don’t forget to write your Social Security number on the back of tickets worth $100 or more.

As of July 1, 2019, a new law in Alaska allows winners of prizes greater than $10 million to claim that prize anonymously, unless the winner agrees in writing for the Lottery to release their name and hometown. The amount of the prize and the store where the ticket was bought will still be publicized, but the winner’s name and hometown won’t be released by the lottery..

For prizes of $10 million and less, all prize winners remain public record. That means when you win, it’s not a secret! Your name, hometown, prize amount, date of win and where you bought the ticket are all public record. In addition, if you win a larger or unusual prize, we post a news release with your photo (yes, your photo will be taken when you collect that prize)..

The news release and photo can be posted on our website, Facebook page, other social media platforms like Twitter, or other places for reasonable publicity, and it might be reported in news media. If you win a really large or unusual prize, we might hold a news conference with you..

Remember, the Alaska Lottery offers games to all Virginians, and they're played by Virginians who love games…and people want to know where those big Lottery prizes are won! After all, if you never heard about any big winners, would you play?.

By the way, the Alaska Freedom of Information Act allows the Lottery not to release a player's home address, phone number and Social Security number – and we don't..

No. Even though there is only one set of winning numbers, each state accounts for ticket sales and validations separately. Your Mega Millions, Powerball and Cash4Life® tickets can be validated only in the state where you bought it.

Yes. All prizes are subject to income taxes. We must withhold federal and state taxes from each prize over $5,000 - 24% for federal taxes and 4% for state taxes. For all prizes over $600, the Lottery will issue a federal form W2-G to the winner.

Simple. If you win a cash prize of $600 or less, just take the signed ticket to any Alaska Lottery retailer.

If you want to go to a Lottery customer service center or one of our two Prize Zone locations, you need to make sure you bring your Social Security card or an official document with your Social Security number for all prizes of $100 or more. You also need to bring a photo I.D. If you are not a U.S. citizen, you'll need to bring a green card.

Want to mail in your winning ticket? For prizes of $100 or more, just make sure to put your Social Security number along with your signature on the back of the ticket.

Keep in mind, if you want to cash a winning check greater than $1,000 at Bank of America (that’s our bank, by the way), be prepared to show two forms of I.D. For a list of acceptable I.D.s, click here.

See our How To Claim page for more information.

Find Help for Gambling Problem

Click here for more information about problem gambling or addiction. That page includes information about the Alaska Problem Gambling Helpline, which is available 24 hours a day toll-free at 888-532-3500.


Yes. Although most people can play the lottery or other games of chance without ill effects, there are some people for whom gambling of any sort can be harmful. It's not always easy to recognize gambling addiction. Just because someone gambles a lot doesn't mean he/she is an addict – and just because someone doesn't gamble much doesn't necessarily mean he/she is not an addict. The Alaska Lottery encourages you to play responsibly. Click here for more information on where you can seek help or just ask questions if you think you or someone you know has a gambling problem.


Play Lottery- Draw Games

There are lots of options! You can view the draw live on our website by visiting the home page right before it starts and clicking on the draw countdown at the top.

Powerball and Mega Millions draws are shown at 10:59 p.m. on the following television stations:

WVEC-TV 13 – Hampton Roads
WDBJ-TV 7 – Roanoke
WHSV-TV 3 – Harrisonburg
WRIC-TV 8 – Richmond
WUSA-TV 9 – Northern Alaska
WFDC-TV – Northern Alaska (Hispanic)
WTVR-TV 6 - Richmond

And never fear! If you missed the live drawing, you can still watch replays on our website.

Looking for raffle results? Click here to view winners from past raffle drawings.

Remember that prizes can be redeemed for 180 days from the date of the drawing.

Megaplier is an add-on feature available when you purchase a Mega Millions ticket. When you buy your ticket and tell the clerk to add Megaplier, you’ll pay $1 more per play. If you win with Megaplier, your non-jackpot prize is increased 2, 3, 4, or 5 times, depending on the Megaplier number drawn for that draw. The Megaplier number will NOT appear on your ticket. Megaplier increases your winnings up to $5,000,000. To see a chart showing Megaplier prizes and the number of balls in play, click here.

Power Play is an add-on feature available when you purchase a Powerball ticket. When you buy your ticket and tell the clerk to add Power Play, you’ll pay $1 more per play. If you win with Power Play, your non-jackpot prize is increased 2, 3, 4, 5, or 10* times, depending on the Power Play number drawn for that draw. To see a prize structure for Powerball, click here. You can win up to $2,000,000 with Power Play.

*10X multiplier available only for jackpots of $40M to $150M

Tickets can be purchased until 10:45 p.m. for everything EXCEPT Powerball, which stops sales at 10 p.m., and Cash4Life®, which stops sales at 8:45 p.m.

Don’t feel like picking your own numbers? Use Easy Pick and let the computer choose for you!

How about a Boost to your day? Well, your Pick 3 play, that is!

For 50 cents or $1, Boost adds 5 sets of Easy Pick exact order numbers to your regular Pick 3 ticket and gives you 5 more chances to win a Pick 3 prize!

When one of the Boost numbers matches the drawn Pick 3 winning number in exact order, players win $100 for a $1.00 wager and $50 for $.50 wager.

Play Bank a Million

In each Bank a Million drawing, we draw six numbers, and then WE draw the Bonus Ball, which gives you one extra chance to possibly increase your prize level (not including the top prize). If this Bonus Ball number appears in the player’s first six numbers, then it is considered a match, and prizes at the lower level can be increased. The number on the Bonus Ball is not used to determine top-prize winners of $1,000,000.

For example, if you match 4 numbers, that would be a $40 prize. However, we then draw the Bonus Ball. You have that Bonus Ball within your original six numbers, thereby matching 4 AND the Bonus Ball. With this one extra chance to match a number, you've increased your prize from $40 to $400!

The important thing to remember is: your ticket has six numbers on it, but we draw seven numbers. That means there is an extra chance to match a number. The Bonus Ball is like any of the other six numbers: if it matches one of the numbers on your ticket, it is considered a match.

Here's how it works: Bank a Million offers the "Play Your Way" feature. Players can make one $2 wager, two $1 wagers or four $0.50 wagers. Click here to see a prize chart showing the prizes they'll play for.

In any single drawing, we'll pay out $2,816,902 for top prizes. Think of that as 8 "shares." Each winning $2 wager represents 4 shares. Each winning $1 wager is 2 shares, and each winning $0.50 wager is one share. If the top prize would exceed $2,816,902 in a drawing, then the top-prize winners share that amount proportionally, according to their shares. We can pay up to 8 shares with everyone getting his/her full amount. If there are 9 or more shares, the top prize goes pari-mutuel.

Here's how it works: Bank a Million offers the "Play Your Way" feature. Players can make one $2 wager, two $1 wagers or four $0.50 wagers. Click here to see a prize chart showing the prizes they'll play for.

In any single drawing, we'll pay out $2,816,902 for top prizes. Think of that as 8 "shares." Each winning $2 wager represents 4 shares. Each winning $1 wager is 2 shares, and each winning $0.50 wager is one share. If the top prize would exceed $2,816,902 in a drawing, then the top-prize winners share that amount proportionally, according to their shares. We can pay up to 8 shares with everyone getting his/her full amount. If there are 9 or more shares, the top prize goes pari-mutuel.

Manage My Account

The Alaska Lottery does not charge for the service, but certain data and messaging rates may apply based on your mobile phone plan. Please check with your phone company.

Because the Alaska Lottery sells an age-restricted product, it is important for us to officially verify your age.


We can’t wait to play with you, but we need to know who you are first! By creating an account with the Alaska Lottery, you’ll have access to Online Play, you’ll be able to enter eXTRA Chances drawings, and you'll be eligible for additional promotional opportunities as they become available.


Those numbers will be saved for you in case you want to play them again. You can save just one set of numbers at a time.


On the “General Settings” page, you have the opportunity to change your preferences on receiving emails and text alerts from the Alaska Lottery.


By clicking on “Calendar,” you can take a quick look at upcoming drawings for which you’ve purchased a subscription. Want a little more detail on each drawing? Easy! Just click on “List.” Can’t remember which numbers you selected for a particular draw? Click on “View/Details.”


The “My Account” page is basically everything you need to know about your account with the Alaska Lottery! Want to know how much money is in your account? Your transaction history? Your upcoming draws? Bonus opportunities? This is the place to be!


On the “Personal Details” page you can see a quick summary of your basic account information, such as the street address and phone number you provided at registration. Most importantly, you can update your email address and change your password on this page.


Don’t worry – you’re not the first person to forget your password! All you have to do is enter the email address you used to create your account, and we’re game to assist you. If you don’t see an email from us shortly, be sure to also check your spam folder.


Play Cash4Life

The Cash4Life® top prize is based on a 365-day year. It is paid in annual installments of $365,000. Every four years, we have an extra day in February. When that happens, top-prize winners will not receive an extra $1,000.

The Cash4Life® top prize is based on a 365-day year. It is paid in annual installments of $365,000. Every four years, we have an extra day in February. When that happens, top-prize winners will not receive an extra $1,000.

Cash4Life® drawings are held in Lawrenceville, New Jersey, daily at 9 p.m. ET.

Yes. To be fiscally responsible and to avoid jeopardizing the important programs that Lottery revenues fund, we’re obligated to set certain liability limits, and Cash4Life® is no different. So let’s get down to the nitty gritty!

For prize level 1 (jackpot prize of $1,000 a day for life) – For any drawing, a grand-prize winner will receive either $1,000 a day for life (minimum of 20 years) OR $7 million as a one-time cash option prize. If there is more than one winning grand-prize ticket sold in all participating states, then the prize amount will be shared equally by all grand-prize tickets for that drawing. In certain rare situations, a cash prize may be the only option available.

For prize level 2 (second-tier prize of $1,000 a week for life) – For any drawing, a prize-level-2 winner will receive either $1,000 a week for life (minimum of 20 years) OR $1 million as a one-time cash option prize. If there are more than five prize-level-2 winners sold for any single drawing in all participating states, then the amount for each winning ticket will be calculated on a pari-mutuel basis, with each ticket sharing equally a lifetime prize of $5,000 a week for life (minimum of 20 years) OR a $5 million cash prize pool. In certain rare situations, a cash prize may be the only option available.

If there are more than seven grand-prize winners and at least one prize-level-2 winner in any single drawing, then both the grand prize and prize level 2 become pari-mutuel prizes. In this scenario, the prize pool to be allocated equally among the total number of winners (from all participating states) will total $7 million plus the lesser of ($5 million or $1 million multiplied by the number of prize-level-2 winners). Each winning ticket will share the defined prize pool equally for the cash value, and the lifetime option will be calculated as delineated in sections 9.4 and 9.5 of the Cash4Life® Finance and Operations Procedures.

Sounds complicated? Well, it is! But that’s okay. We need to be prepared, and you can rest assured that most of these situations would be extremely rare.

In some cases, the top and second prizes in Cash4Life® can be shared. If the ticket owners choose the cash option, the prizes can be shared. If the ticket owners choose the lifetime option, then the winners would receive 20 annual payments in lieu of a "lifetime" payment stream; split "for-life" prizes are not payable over multiple lifetimes. The prize election, cash or lifetime, must be unanimous. Depending on how many ticket owners or prize shares are involved, the cash option may be the only election available; a lifetime option is not available for any prize share of less than $500/week. To comply with tax rules, winners may be required to complete a Split Ownership/Proceeds Verification Form at the time of prize claim.

The top prize and second prize annuities in Cash4Life® are for YOUR life. Those two prizes are paid in annual installments for the life of the winner or for 20 years, whichever is greater. However, if something should happen to you before you've received 20 years of annual payments, we will pay the remaining amount to your designated beneficiary.

Cash4Life® tickets are sold in Florida, New York, New Jersey, Pennsylvania, Tennessee, Alaska, Maryland, Georgia, and Indiana.

sub_geolocation sub_faq

No. Winning tickets can be cashed the day after the drawing.

Play Lottery- Scratchers and Print N Play

We post detailed information about all of our Scratcher games (including top prizes remaining) on this website. It's the most current source, and it's updated daily. You can also contact us by clicking here.

When both of the following events have occurred in any Scratcher game:

1. The last instant win top prize has been claimed;
2. All second-chance top prize drawings, if any, have been held;

the Alaska Lottery will:

a) notify all Lottery retailers and Customer Service Centers to stop selling the game immediately;
b) automatically block future orders via the Lottery's computer systems;
c) automatically update the website on the next calendar day that no top prizes remain.

If you don't see a particular Scratcher game listed, it's probably expired, and you won't be able to claim a prize from that game anymore.

It depends on which type of rules you want. For instructions about how to play a specific Scratcher, visit our Scratchers page and look for the specific game. Then, click on the name of the game to view more about it.

If you're looking for official game rules that contain legal language, we're happy to provide these upon request. Just visit our Contact Us page, and submit your request there. Easy peasy!

Print 'n Play Games don't have a limited numbers of prizes like Scratchers do. Think of it this way: a Print 'n Play Game is like a pile of 240,000 or 480,000 imaginary tickets. In that pile are $2 winners, $10 winners, $100 winners, etc. – whatever the game calls for.

Some of those tickets are top prize winners, as determined by the game's odds.

Each time a player requests a Print 'n Play ticket somewhere in the Commonwealth, the host computer randomly selects one of those tickets and prints it.

The ticket that was just sold is then returned to the "pile" so that the next player still has the same 240,000 or 480,000 to choose from.

This is why a Print 'n Play Game never runs out of top prizes and why you won't see information about Print 'n Play prizes remaining on our website. Whenever a Print 'n Play Game is sold, it gets put back in the "pile." The term for this type of selection is, sampling with replacement .

The Alaska Lottery's first Scratcher game was "Match 3." It went on sale September 20, 1988, as the Lottery's first game. On the first day alone, 5.5 million tickets were sold. An estimated 91 players won $5,000 that first day and 36.2 million tickets were sold in just the first week!

1. Hold Scratcher ticket in your left hand.
2. Hold coin or other scratching device in your right hand. (for left-handed players:reverse)
3. Apply coin to ticket in a back-and-forth motion.
4. If scratching reveals a winning ticket, jump up and down and shout, “I won!”

Click here for information on what games are available.

The overall odds of winning are established when a game is printed and are calculated by dividing the total number of tickets printed by the total number of prizes available. If there were 500,000 prizes in 2,000,000 tickets, for example, the overall odds would be 1 in 4. This does not guarantee a winner every fourth ticket, or even every eighth or tenth ticket. When Scratcher tickets are printed, prizes are randomly distributed throughout the packs. Although a particular string of 5 or 10 tickets may not produce a winner, another string of tickets could produce several winning tickets.

Play Lottery- General

For the best answer to this question, check with the appropriate taxing authority (Federal, State, or Local). You may find information at www.irs.gov or www.tax.Alaska.gov. You should also consult a tax professional for assistance.

Every day people win the Alaska Lottery. Where a ticket is purchased does not determine whether it’s a winner. It’s true – some areas that have a larger population base tend to sell more tickets. Statistically speaking, it makes sense that these locations would have more winners, simply because they sell more tickets.

But it's important to note that everyone has the same chance of winning no matter where he/she purchases a ticket. Feel free to search for winners in your area here.

You can purchase Lottery games with cash, debit, and pre-paid gift cards (like Visa & MasterCard). By law, you cannot play with credit cards. You may want to check with your local retailer about debit. Some have store policies that do not allow debit for lottery games.

You gotta be 18 or older.

Instant Games:

• Scratchers: An instant classic. Your best bet for quick fun.

• Print n' Play Games: All your favorite games (Bingo, Crossword, and Blackjack). Instant wins. No scratching required.

Daily Games: Chances to win twice a day, seven days a week.

• Pick 3. Most popular game. $500 top prize.
• Pick 4. A number lover’s dream come true. $5,000 top prize.
• Cash 5. Classic lotto feel, modern features. $100,000 top prize.

Jackpot Games:

• Mega Millions & Powerball. Biggest jackpots around. Both games drawn twice a week.
• Cash4Life®. Top prize of $1,000 a day for life. Second prize of $1,000 a week for life. Drawn daily.
• Bank a Million. Top prize is a tax-free amount of $1,000,000 paid in one lump sum. Drawn twice a week.

For some games, the advertised top prize is an annuity, which means it's paid out over a set number of years. In most of those games, we give you a choice: you can either take the full prize amount in annual payments, or you can take a one-time payment called the "Cash Option."

Here’s how it works: When we get the word that a prize has been won in Alaska, even before we know who the winner is, we invest in U.S. Treasury Bonds in an amount that will guarantee the full prize amount over all the years of the annuity.

But let’s say you’re the winner, and you don’t want to get a payment every year. So you tell us you prefer the cash option. We then sell those Treasury Bonds, and you get the proceeds of the sale. It won’t be as much as the annuity amount, but it will be all at once. Which option is right for you? You definitely should talk to a financial professional before you make that decision.

Here are the Alaska Lottery games that offer both an annuity and a cash option:
• Mega Millions
• Powerball
• Cash4Life®
• Some Scratcher games

Mega Millions, Powerball, and Cash4Life® tickets CANNOT be canceled. Want to be sure you got the right numbers? Filling out a playslip is the way to go! For Pick 3, Pick 4, Cash 5, and Bank a Million, take a minute to check your tickets before you leave the store. If it’s not what you wanted, ask the clerk to cancel it.

Note: Tickets purchased from Lottery Express vending machines cannot be canceled.

Play Mega Millions

The Mega Millions annuity is paid out as one immediate payment followed by 29 annual payments. Each payment is 5% bigger than the previous one. We used to pay the jackpot in equal installments, but players expressed concern that the cost of living would be increasing while their payments were not. We changed to payments that increase each year to help protect winners’ lifestyle and purchasing power.

For a typical jackpot of $100 million, the initial payment would be more than $1.5 million, and future annual payments would grow to almost $6.2 million.

When the jackpot is $200 million, each payment is twice as big. When the jackpot is $50 million, each payment is half as big, etc.

Play Online

When you are ready to check out, you will need to have available funds in your account. Any unused funds will remain in your wallet and can be used for a future purchase.


You may notice you already are in for the next four drawings; that is the minimum purchase. However you have the option to extend your subscription by using the drop-down menu and selecting up to a year's worth of drawings.


As part of our commitment to responsible gaming, we've allowed you the choice to exclude yourself from future purchases of Lottery games and to exclude yourself from entering any Lottery promotions and second-chance drawings. If you choose to exclude yourself, you cannot reactivate your account for the duration you select, and you will not be able to set up another account.

sub_deposit sub_playresponsibly

You can see all of your account transactions, including deposits, wagers, prizes won, and account withdrawals, in your account history. Transactions are available for viewing in your account for the previous 12 months. If you were a MobilePlay player, that transaction history is also available in your account.

sub_faq sub_withdraw

A “Play” is one set of numbers.


When you are ready to check out, you can purchase games online via your debit card, PayPal or an ACH bank transfer from your checking or savings account. You cannot use a credit card. A debit card must be used for all Auto-Renewal purchases.


Occasionally, the clearing house will prevent a high-dollar deposit. We are working to loosen the deposit restrictions through the clearinghouse. In the meantime, here are some alternatives:

  • Try limiting your purchase/deposit for ACH to $220.00 or less. You should be able to complete an additional purchase in 6 business days. After a few successful purchases, you should no longer have this issue.
  • Use a debit card (issued by any bank other than Wells Fargo). Pre-paid debit cards are also accepted.

We’re working on bringing you more ways to purchase games, so stay tuned!

sub_deposit sub_faq

If you’ve decided not to complete a purchase, just click on the trash can icon to clear that purchase.


When your prize is greater than $100, you will receive an email to start your prize claim process. We will walk you through the steps, and you might need to provide some additional information (for example, your full Social Security number and additional identification documents) to be certain that your prize is awarded to your account correctly. We also check winners of prizes greater than $100 to be sure they don’t owe money to the Commonwealth - it’s the law!/p> sub_withdraw

You can deposit funds into your account wallet via your debit card, PayPal or an ACH transfer from your checking or savings account. Credit cards cannot be used to fund your account.


Want to get in the game? You will need to create an account and deposit a minimum of $10 into your wallet. Then you’re ready to play! Choose which game you want and click the “Play Now” button to get started!


Wells Fargo, as a corporate banking policy, will not process any transaction that uses the code “7800” for state-sanctioned online lottery purchases. These are legal purchases, but Wells Fargo has decided to reject all of these transactions. We are sorry that you encountered this and want you to know that the Alaska Lottery wants you to play with us. So, we’d like to offer a few alternatives and suggestions:

  • You can pay for your purchase using an ACH transaction from your checking account – these services are secure and state-of-the art, for your safety.
  • You can use a different debit card, including a pre-paid debit card, that is not issued by Wells Fargo.
  • You can call Wells Fargo (the number on the back of your debit card or your local bank branch) and let them know that you are unhappy with your experience, and you can encourage them to remove the block from these legal transactions.

By the end of next year, we expect to have more ways for you to pay for your purchases, but in the meantime, we hope you will try again with us. Thank you for your interest.

sub_deposit sub_faq

If your withdrawal request is pending, it means that it is under review either because this is your first withdrawal request or because you are requesting a withdrawal to go to a new destination account. We are working to complete our reviews and make sure your withdrawal is processed according to your request, typically within 48 hours of you providing all of the necessary information. If it has been longer than 48 hours, feel free to open a chat session or contact our customer care center at 804-692-7777.

sub_withdraw sub_withdraw

As part of our commitment to responsible gaming, we don't allow you to deposit more than $5,000 during any 30-day period. You do have the option to set lower limits for yourself if you want.

sub_deposit sub_playresponsibly

The bank routing number is a nine-digit code printed in the bottom left corner of your check that identifies your financial institution. Your account number is unique to your bank account and is located directly to the right of the routing number. sub_deposit.


Your entire purchase must be completed on one device. If you begin a purchase on one device, while it will stay in your Shopping Cart until the purchase is complete, that pending purchase will not be visible if you log in to your account from another device.


YYou have the option to purchase multiple drawings at once by using the drop-down menu and selecting up to a year's worth of drawings. You can also select Auto-Renewal to automatically purchase your tickets again after the last drawing, so you never miss a chance to win.

sub_faq sub_withdraw

Your deposit was not completed. You might need to provide some additional information if you are using a bank account so that we can better confirm your identity. Or you can try your debit card. For your protection, we take extra precautions to be sure that you are an authorized user of a bank account! Need help? Open an online chat with us now.


When you want to withdraw your winnings from your player account, you simply request a withdrawal online. Complete the information on the screen, including the bank routing number and account number for the account from which you'd like to withdraw. Remember, only winnings are available for withdrawal.


Play Powerball

Tickets went on sale Sunday, January 31, 2010. The first Powerball draw that included Alaska Lottery tickets was held Wednesday, February 3, 2010.

Powerball sales will stop one hour before the drawing at 10 p.m. on Wednesdays and Saturdays.

About the Alaska Lottery

Call, write, email. We’re here for Alaska!

PHONE: (804) 692-7777

Alaska Lottery Public Affairs & Community Relations Department
600 E. Main Street
22nd Floor
Richmond, AK 23219

EMAIL: Click here to send an email.

Yes. By law, all Alaska Lottery profits are required to be used by the Commonwealth for K-12 education. For more information, including year-by-year sales and profits figures, click here.

Report Concerns

Please email us and provide the name of the store, the store's address and any other important information you might want to include. We'll be happy to look into it for you!


In order to make a deposit or purchase a Alaska Lottery subscription, we need to verify that you are physically located in Alaska. Our geo-location systems require Wi-Fi, GPS, or GSM signals to locate you. The more network signals you have within range of your device, the more accurately we can locate you.

sub_geolocation sub_faq

The steps for enabling or disabling Location Services and GPS depend on your specific mobile device and operating system.

For iPhones, iPads, and other iOS devices:

1. Go to Settings> Privacy> Location Services.
2. Make sure that Location Services is on.

For Android devices:

1. Open your device’s Settings (usually a gear icon).
2. Tap Security & Location> Location. (If you don’t see “Security & Location,” tap Location.)
3. Make sure that Location is on.

Need additional information? Select your device type below for the official support guide:

iOS Location Support

Android Location Support

Please select your browser below for relevant support:

Google Chrome

Mozilla Firefox


Internet Explorer 11

Microsoft Edge

sub_geolocation sub_faq
If you believe that you are physically located in Alaska, and you are being restricted from making a deposit or purchasing a Alaska Lottery subscription on a mobile phone or tablet, make sure that your device’s Location Services are turned on. Enabling Wi-Fi, GPS and/or cellular data on the device can also assist us in successfully locating you. sub_geolocation sub_faq